Letter Writing: Police Complaint Letter

Writing a police complaint letter is a formal way to communicate with law enforcement about a situation that you believe requires their attention. It’s important to write a clear and detailed letter to ensure that the police can understand and take appropriate action based on your complaint. Here’s a guide on how to write an effective police complaint letter.

Understanding the Purpose

Before writing, understand why you are making the complaint. Police complaint letters can be written for various reasons, including but not limited to:

  • Reporting a crime
  • Raising concerns about public safety
  • Complaining about poor conduct by police officers
  • Notifying the police of suspicious activity

Knowing the purpose will help you to tailor your letter to the right department and ensure that you include the relevant information.

Collecting Information

Gather all the necessary information before writing your letter. This may include:

  • Your personal information (name, address, contact details)
  • Any case or file numbers related to previous reports
  • Details about the incident (date, time, location)
  • Description of what happened
  • Names or descriptions of any individuals involved
  • Evidence or documentation that supports your complaint (photos, videos, medical reports, etc.)

Writing the Letter

Heading and Sender’s Address

Start with your name, address, and contact information at the top of the letter. Follow this with the date and then the police department’s information.

Inside Address

Address the letter to the specific department or officer in charge. If you do not know the name, use a general title such as “Officer in Charge” or “Head of [specific department].”

Salutation

Begin with “Dear [Title and Name of recipient]”. If you’re unsure of the recipient’s name, “Dear Sir/Madam” is acceptable.

Subject Line

Include a brief subject line that summarizes the reason for your letter. For example, “Subject: Complaint of Burglary at [Your Address].”

Body of the Letter

The body of your letter should consist of several paragraphs:

  1. Introduction: Introduce yourself and state the purpose of your letter. Mention any relevant case numbers if applicable.
  2. Description of the Incident: Clearly describe the incident you are reporting. Include specific dates, times, and locations. Be as detailed as possible without including unnecessary information.
  3. Action Taken So Far: If you’ve taken any steps before writing the letter (such as reporting the incident in person or to another agency), detail these actions.
  4. Request for Action: Specify what you would like the police to do. This could be to investigate the incident, to provide updates on a case, or to take preventive measures in your area.
  5. Closing: Express your hope for a prompt response or resolution. Thank the reader for their time and assistance.

Closing and Signature

Close with a formal sign-off such as “Sincerely” or “Respectfully,” leave space for your signature, and then type your name.

Enclosures

If you are including additional documentation, mention this by writing “Enclosures:” followed by a list of what you are including.

Tips for Writing an Effective Police Complaint Letter

  1. Be Clear and Concise:
    • Begin with a direct subject line that encapsulates the main issue, such as “Complaint of Theft on [Date]”.
    • Get straight to the point in your opening paragraph, stating the reason for your letter.
    • Avoid unnecessary details that don’t contribute to the understanding of the incident or complaint.
  2. Provide Detailed Information:
    • Include all pertinent details like the date, time, location, and nature of the incident.
    • If you’re reporting misconduct or a crime, describe the event chronologically and factually.
    • Mention any case number or previous reports filed related to the incident.
  3. Maintain a Formal Tone and Respectful Language:
    • Use a professional tone throughout the letter. This demonstrates respect and ensures the seriousness of your complaint is conveyed.
    • Address the recipient with their proper title and last name, or use a general term if you are unsure, such as “To the Officer in Charge”.
  4. Attach Evidence:
    • Clearly state what evidence you are including with your letter, such as photographs, videos, or witness statements.
    • List the evidence as enclosures and reference them in the body of your letter.
    • Ensure that the evidence is well-organized and labeled for easy reference.
  5. Express Your Desired Outcome:
    • Clearly state what action you expect from the police department. This can be a formal investigation, increased patrols, or an update on a case.
    • Be reasonable and clear about what you are asking for, which helps the police understand what you consider a satisfactory response.
  6. Proofread and Edit:
    • Review your letter for any spelling, grammar, or punctuation errors. A letter with mistakes can detract from the seriousness of your complaint.
    • Reading the letter aloud or having someone else review it can be helpful in catching errors you might have missed.
  7. Follow-Up Protocol:
    • State in your letter that you would appreciate a response by a certain date, allowing a reasonable time for action.
    • Include your contact information and express willingness to discuss the matter further if needed.
    • Keep a copy of your letter and any replies for your records and as a reference for any future correspondence or follow-up.

Example 1: Police Complaint Letter

[Your Name]
[Your Address]
[City, State ZIP Code]
[Date]

[Police Department Name]
[Address]
[City, State ZIP Code]

Dear Sir/Madam,

I am writing to file a complaint against [Officer’s Name] regarding an incident that occurred on [Date of Incident] at [Location of Incident]. [Provide a brief description of the incident and the officer’s conduct, including any specific actions that you believe were inappropriate or unprofessional.]

I believe that the officer’s behavior was unprofessional and unjustified, and I would like to request a thorough investigation into the matter. I also request that appropriate disciplinary action be taken against the officer if the investigation finds that their conduct was inappropriate.

I have attached any relevant documents, such as witness statements, photographs, or video footage, that support my complaint. Please let me know if you require any additional information or documentation from me.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Example 2: Police Complaint Letter

[Your Name]
[Your Address]
[City, State ZIP Code]
[Date]

[Police Department Name]
[Address]
[City, State ZIP Code]

Dear Sir/Madam,

I am writing to file a complaint against [Officer’s Name] regarding an incident that occurred on [Date of Incident] at [Location of Incident]. During the incident, the officer acted in an unprofessional and aggressive manner towards me, which I found distressing and intimidating.

[Provide a detailed description of the incident, including any specific actions or statements made by the officer that you believe were inappropriate or unprofessional.]

I believe that the officer’s conduct was unacceptable and that it represents a breach of the standards of behavior expected of police officers. I would therefore like to request that a thorough investigation is carried out into the matter, and that appropriate disciplinary action is taken against the officer if necessary.

I have attached any relevant documentation, such as witness statements or photographic evidence, that support my complaint. Please let me know if you require any further information from me.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Example 3: Police Complaint Letter

[Your Name]
[Your Address]
[City, State ZIP Code]
[Date]

[Police Department Name]
[Address]
[City, State ZIP Code]

Dear Sir/Madam,

I am writing to file a complaint regarding the conduct of [Officer’s Name] during an incident that occurred on [Date of Incident] at [Location of Incident]. During the incident, the officer’s behavior was unprofessional and inappropriate, and I believe that it warrants further investigation.

[Provide a detailed description of the incident, including any specific actions or statements made by the officer that you believe were inappropriate or unprofessional.]

I believe that the officer’s conduct was a violation of the standards of behavior expected of police officers, and that it represents a failure to uphold the principles of fairness and justice that are essential to the functioning of law enforcement. I would therefore like to request that a thorough investigation is carried out into the matter, and that appropriate disciplinary action is taken against the officer if necessary.

I have attached any relevant documentation, such as witness statements or photographic evidence, that support my complaint. Please let me know if you require any further information from me.

Thank you for your attention to this matter.

Sincerely,

[Your Name]